We're here to help. Find answers below or reach out directly.
Send us an email and we'll get back to you within 24 hours on business days.
support@smartsplitter.appFound something broken? Tell us exactly what happened and we'll fix it fast.
Report a BugHave an idea that would make SmartSplitter better? We'd love to hear it.
Send FeedbackQuestions about your subscription, charges, or cancellations.
Contact BillingOpen the group, then tap the + button in the bottom right corner. Enter the amount, description, and choose who paid. Then select how to split it — equally, by percentage, or custom amounts. Tap Save and the expense is instantly shared with your group members.
Go to the Settle Up screen from the dashboard. SmartSplitter calculates the minimum number of transactions needed to balance all debts. Tap on a debt to send a payment request via Venmo, Cash App, Zelle, PayPal, or any other payment app. Once paid, mark it as settled.
Yes. You can invite people by sharing your group's unique invite code or link. They'll need to create a free SmartSplitter account to join — it takes less than a minute. Once they join, they can see all group expenses and their balance.
Tap + to add an expense, then select "Scan Receipt." Take a photo or choose one from your gallery. Our AI reads the receipt and automatically fills in the total, merchant name, and date. You can review and edit everything before saving. Receipt scanning requires a Premium subscription.
Subscriptions are managed through the App Store (iOS) or Google Play (Android). On iOS: Settings → your name → Subscriptions → SmartSplitter → Cancel. On Android: Google Play → Profile → Payments & subscriptions → SmartSplitter → Cancel. You'll retain premium access until the end of your billing period.
Yes. All data is encrypted in transit (TLS) and at rest (AES-256 via Google Firebase). We do not store any bank account numbers, credit card numbers, or passwords. We do not process payments — we only track expense records. See our Privacy Policy for full details.
SmartSplitter requires an internet connection to sync data across users in real time. If you go offline temporarily, some data may display from cache, but adding or editing expenses requires a connection to keep everyone up to date.
Go to Settings → Account → Delete Account. You'll be asked to confirm. Your account and all associated data will be permanently deleted within 30 days. This action cannot be undone. Make sure to settle any outstanding balances before deleting.
First try closing and reopening the app. Check your internet connection. For persistent errors, email us at support@smartsplitter.app with a description of what happened, your device type, and OS version. We typically respond within 24 hours.